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No, that's because we wanted the (noch nicht montierte) handheld shower on the right separately and parallel to the Rainforrest shower. So first choose: from above or from the side and then I can choose between three spray types on top.

Yes, of course, that's exactly how it works. Only now you have two valves for the top that you have to open first. It's no problem if it doesn't bother you. But actually, it's wrong. The thermostat with two select buttons (like yours) is for when you have a handheld shower and only one rain shower above. But if you have three spray types above (rain, waterfall, and massage), then you have your three-way valve for these and one for the handheld shower with the thermostat.

I hope you are not right - our installer even coordinated with the Hansgrohe representative.

I will inquire.

However, I am slowly beginning to fear you are right... I looked into it. Apparently, he installed the wrong one, it was intended for the bathtub (where it can't be used now because the wrong base body was installed there - but that's another story).

Well - we also have the one with the single receiver, it just needs to be replaced. And the one he mistakenly used here, he will just have to take it off me... his problem.

It does work. You just always have to press two buttons if you want water from above. (I just thought I’d tell you, maybe you can still exchange it) I can gladly send you a picture tonight of how it looks at my place. Exactly the same layout.

And remember that you need the Highflow for the waterfall