rick2018
2020-08-13 17:21:10
- #1
hope you are feeling better again. Surely many things are more important right now, but I would also appreciate an update on your construction project.
Why exactly? What is so bad about Miele? Thanks.But where I really drool: the Gaggenau appliances. Now that I see them again, I could kick myself once more that we ultimately decided on Miele.
Exposed concrete, did Covid catch you? My condolences, I hope you are feeling better!
Why exactly? What is so bad about Miele? Thanks.
Please send this directly to Miele customer service. Even if it no longer helps you in this case, such things are really taken seriously there and do not end up in the wastebasket.Miele criticism
Great, thanks for your efforts. And now no longer off-topic... Sorry RickSorry, I haven’t answered this yet: Overall, I am not at all satisfied with the menu navigation via the touch screen. You can tap like crazy, but it just doesn’t work reliably. Especially when you’re cooking and don’t have clean and dry fingers, it often happens to me that I have to tap the desired function four or five times before the device finally deigns to do what I want. This makes many things simply impractical and hardly usable as intended. My worst negative example: setting a short timer. First tap on Short Timer, then the selection "Alarm" or "Short Timer" appears, then tap on Short Timer again, then a screen opens with settings for hours, minutes, and seconds. Each of these fields must be selected individually by scrolling the numbers up or down, waiting until the hour value is accepted, then you can set the minutes, then seconds. Even if you usually don’t need the hours, you’ve wasted a good 30-60 seconds by then. If, as often happens, the touch doesn’t work the first time, you fiddle around even longer. Finally confirm with "ok," then the timer starts. That makes a SHORT timer absurd. There is also the option to enter the required number of hours, minutes, and seconds via a keypad. Then instead of scrolling, tap a small icon below the scroll field -> a number pad opens, enter the number (and pray it works the first time and you don’t have to tap countless times), confirm the number with "ok," and that individually for hours, minutes, and seconds. Takes almost even longer. Completely ridiculous. Why you don’t just get a display "00.00.00" when you select Short Timer and fill it from behind via a keypad (for example, I enter 230 via the keypad if I need 2:30 minutes, then finish with "ok") I will never understand. I can forget that if, for example, I throw a steak in the pan and want to sear it EXACTLY 1:30 min on each side - the time is almost up by the time I’ve set it. But my biggest annoyance is the DGC, the combi-steamer. We have it with direct water connection and thus also a drain. Because we didn’t want to always have to clean the reservoirs afterwards. Gaggenau increased the cooking chamber for that because you no longer have reservoirs (for descaling it has a reservoir in the bottom area, but that is really only used for descaling). At Miele, the device is identical to the one with reservoirs for fresh water and wastewater, so no enlarged cooking chamber. Well, I could live with that. But instead of taking fresh water directly from the line, Miele simply pumps the fresh water into the reservoir and from there into the cooking chamber. In other words: they simply took the model without water connection and drain, threw out the pump for the wastewater and the wastewater reservoir (cost saving!), the used water drain works, but for the supply they just added an inlet device, pump the fresh water into the fresh water reservoir, then the function is exactly like the model without fresh water supply. After cooking, you always have to clean this fresh water reservoir like with a DGC without water supply. That also negates the advantage you have from a direct water connection (like the short timer). Because filling the container is the less work, we could have managed that too. Unfortunately we did not pay explicit attention to this because for us it was clear: with supply and drain you no longer have reservoirs. Not so with Miele! In addition, we have the model line with black glass front and stainless steel handles - when we chose it, the version with stainless steel front did not exist, now it does - with the result that you can REALLY see EVERY fingerprint on the black glass. And what do you do with menu navigation via touch screen? Yes, exactly, you keep tapping on the glass... I now clean the area with the menu navigation several times a day because it just looks grimy with the fingerprints on the black glass. Therefore: in the future, only models with knobs as control units and stainless steel fronts. And I will watch like a hawk should we ever replace our Miele devices and buy a new DGC with water supply and drain. A device that does not really deliver the advantage of a direct water connection is already out in the preselection. But, as I said, our fault. We didn’t pay attention to it because it seemed so absurd to us. Sorry, Rick, for hijacking your thread! You did everything right