I was also very annoyed with the earthworks. I had commissioned them directly with a garden landscaper, but coordinated through the general contractor. They dug out and pushed aside. Two huge piles at the back of the property. When it was filled back in, the garden landscaper had to bring several tons again, which he had previously taken away from me. It cost me something between 500 and 1000 euros.
Of course, I talked to him about it and tried to negotiate it away. The argument was that the required amount can be calculated fairly easily and he must have mistakenly taken away too much, for which I shouldn't have to pay. Well, he almost flew off the handle on the phone.
So first of all, unfortunately this seems to be normal in earthworks. Just 1000 euros here and there, it will probably continue like that for you. Secondly, I wouldn't be too quick to badmouth the general contractor. We also get upset over many things on the construction site, where I think: "Why do I even have a site manager and a general contractor?", but when I look at the neighbors to see what’s going wrong there, we really got a good deal.
Chin up, it will be fine! But be prepared that if someone calls you soon and asks how it should be done – so counterclockwise or clockwise – then it will cost 1000 euros more, no matter what you want. The answer to every question on the construction site is: 1000 euros more. That’s just how it is.