Hello,
first of all, I am happy for you that you obviously made a good choice!
.... but I have several houses in the immediate vicinity that were built by different renowned and not cheap general contractors, where quite a few things went wrong, e.g. the construction sites stood still for weeks without any apparent reason and on the phone the buyers were only appeased... sometimes defects were not remedied and in one case the matter went to court and led to the contract being dissolved and the builders ultimately finished the house themselves...
I do not want to deny at all that such stories as yours can be part of the topic of house construction; I do not live on the moon. I just have something against generalized prejudices which – on closer inspection – often turn out differently. So many people are involved in house construction – from the first consultation to the handover of the keys – mistakes are programmed, because they are people and not robots who take on this adventure.
How should you and I, for example, know why the construction stood still for weeks if not from the consideration of
both parties’ opinions? For example, I have experienced that windows were ordered incorrectly, but not because the builder ordered them wrongly, rather the builders decided after approval to enhance their single-family house with transom elements instead of floor-to-ceiling windows with French balconies. However, outwardly they communicated that the builder was to blame for the delay. Also – when several construction projects of one builder are to be realized in the immediate vicinity, sometimes a ringleader emerges and confuses the rest … etc.
Here, for example, a documentation was published in which all the trouble is attributed to the builder. Since I know the case personally, I know very well that neither the builder nor the builder’s customer have covered themselves with glory, and
both bear responsibility for the current mess. But – again to the outside world it is said, the bad builder. Admitting mistakes is still more difficult than shifting blame to someone else. And anyway, who wants to check that ... in house construction everyone tends rather to believe the builder’s customer than a general contractor/general builder/site manager/architect or even salesperson. A bunch ... all robbers, if not criminals anyway …
I also know that – just as there are lemon cars – there are construction projects that are under no lucky star from start to finish; these end up in court. No question. Only – once again – these things do by no means represent the average of the building projects submitted in Germany. Many more building projects run quite calmly and as planned – with names of providers or builders that probably no one here has heard of yet – than it appears in the public eye. You are, by the way, yourself a good example that it runs well and hopefully, like the Doc, you will publicly post the good course of construction.
And even if nobody here likes to hear it: in the overwhelming majority of cases the builders’ customers are to blame for the slow progress of the building project or the occurrence of “alleged” defects after handover. Either because they consider themselves smarter than the rest of the world and commission a cheap provider and then land on the ground of reality. Or – increasingly and observed by me with great concern – trust the internet and its self-appointed prophets more than the usual requirements of house construction.
What do you actually think is the reason that I repeatedly bring an independent expert into play? Because I enjoy boring the users here or holding out my hand somewhere? Not at all! An independent expert today rather has the job of a mediator than the application of learned subject matter. Well ... the expert should of course not come from an association dear to my heart. And if problems arise during the building project, the expert acts as a buffer between builder’s customer and provider and will bring many things to a factual level in advance, keep it there and solve it to mutual satisfaction.
We surely agree that mistakes may happen, only how they are dealt with is decisive
Rhenish greetings