On the one hand, it was about legal certainty and disclaimer of liability.
He will exclude all liability for himself and, anyway, will always fall back on the position that you are responsible for everything he tells potential buyers. That was, for example, one of the many reasons why we wanted to sell without an agent. No control over what he tells the interested parties and if there were later difficulties, we would have the problems and not the agent.
Furthermore, in my opinion, the risk of conflicts and problems increases the more people are involved in a legal transaction, and in a sale through an agent there are three parties instead of two. The agent does not represent your interests but his own.
Furthermore, he said he could also make a more precise pre-selection regarding the creditworthiness of buyers through his connections to banks. I was surprised by the statement (keyword data protection?) but I wonder if there might actually be something to it.
“Connections” sounds shady to me. That he can learn from banks something they are not allowed to disclose sounds unbelievable to me. Maybe SCHUFA is possible for him, I don’t know. But you don’t need that either if you already put in the ad, maybe I’ll find my formulation for “if interested,” ...
Getting the sale done with as little hassle as possible would of course also be important to us. I consider myself sufficiently competent for photos, I could manage a sales text too. The time and coordination effort is probably still not to be underestimated.
You are probably mostly present when the interested parties come and you will presumably clean beforehand as well. For us, cleaning was the most unpleasant part, otherwise it was just small talk and sometimes drinking coffee with very, very nice people, some with sweet little children. :) Yes, it takes time, but it really can be very nice.
His first impression was quite positive, ... He makes a serious impression on me, that he doesn’t just blurt something out spontaneously.
That is his job, to make a positive first impression and appear serious.
And basically, he also cannot exclude the possibility that shortly before or at the notary appointment someone drops out due to a death or other reasons ... everyone has that right, including you.
You get security from the notary, not from the agent.