Yes, that doesn’t make the matter any better but rather more abhorrent. Just consider the cold-bloodedness with which the company here - how should I put it - the only word that comes to mind is "blackmailed" the customers.
The family is probably committing their labor for a lifetime to this investment. Instead of appreciating this with adequate planning, they receive this uninhabitable botch job from the professional(!). And now they are not supposed to complain because otherwise everything will get more expensive. That is simply cheeky. Construction boom or not – I would like to tell it something. Sorry, but that makes me furious with such stories.
Sorry, but I see it differently, and maybe you should reconsider your point of view and anger.
Even a general contractor (BU) has to calculate and especially nowadays cannot keep prices stable. Anyone who watches documentaries about how a medium-sized company currently calculates or has problems and therefore cannot calculate does not talk about abhorrence, cold-bloodedness, or blackmail: they just say how it is when a builder waits for their building permit and then, once they have it in hand, says: stop, we have to think, we probably want to change something… Why should the general contractor keep their price then?
Anyone who commissions a general contractor (BU/GU) does not have a creatively free architect at hand, but an employee who has to perform the balancing act between efficiency and customer wishes (which are often unspoken) with their insignificant standard employee salary. There has to be a difference somewhere between turnkey house construction and a custom house with an architect. But expecting the diamond that fits on a sausage finger to be waiting in a 5 € grab bag is, in my opinion, unrealistic.
The original poster (TE) overlooked some things in the space planning. That can happen.
The OP also abandoned a thread here… regardless of whether she was satisfied or not: one takes one’s chances and possibilities and makes the best of it.
I also don’t know whether, at the time of buying the plot, the granny flat (which it isn’t really) was already discussed… because here I see a big misunderstanding regarding the term granny flat: with another room, it is hardly a subordinate granny flat anymore… subordination here is only distinguished by the number of children’s rooms.
Because he didn’t solve it that badly after all. In your eyes, he would have to capitulate because egg-laying wool-milk-sows simply do not exist. There is always a big compromise… and to be honest: it is up to the client to reconsider wishes now and then. And even you, , planned the hurdle of the second staircase, which was heavily criticized here.
I probably had to ask three times, about 15-20 pages, to get the seniors’ ages and a few other details.
Only then did I optimize my draft. If the OP were my clients now, that would probably have meant an increase in costs.