What does your bank say? Already called?
I can confirm here , a good friend stopped at the same point as you a few weeks ago. His house bank (Sparkasse) let him out of the contract for 750 euros on a financing volume of 300k. He had expected significantly more and was happy. But it went over the head of the supervisor at the main branch, the branch manager couldn’t decide alone... fyi.
Yes, we have spoken with the bank. Since we are – as it couldn’t be otherwise – with a direct bank, we are not getting off so lightly. About 5,000 euros are due and, of course, we are also losing the good interest rates. But well, I can live with that before it totally escalates.
The lady also said they are currently being overwhelmed by customers who want to return their loans or, even worse, are in the middle of the construction phase and can no longer pay, have to refinance, or run out of the interest-free period.