It is a clear business model:
- Artificially high list prices
- there is always a current promotion (-50%, all appliance cabinets free, free dishwasher, linear meter prices)
- Anyone who compares carefully notices that their desired kitchen always costs about the same, no matter which promotion is running.
- The goal of the promotions is to get the buyer to sign immediately after the initial planning ("Promotion runs only until tomorrow," "My boss/the manufacturer never allows such discounts")
- Once the buyer has signed and reconsidered calmly, a few changes come to mind. The few details that do not make up 5% of the kitchen are then changed with dictated list prices, and the kitchen then costs 25% more. The buyer can no longer escape all this, as they have already signed. Very untrustworthy sellers deliberately plan incompletely (no waste extraction system, shelves instead of drawers, missing dampers).
Sounds very malicious now, but unfortunately, these are my experiences with this industry.