We were at a larger furniture store with a big kitchen department the other day. Actually, we just wanted to see if anything sensible would fit into the planned dimensions of our open kitchen. What came out of it was already a fairly detailed, several-hour planning of a Nolte kitchen with all sorts of amenities. The salesperson was really good, and the appointment was very pleasant. But in the end, of course, the price decides, and I was curious how much the drama would unfold. The good news first: The drama was manageable! The "actual" price was stated, then the fixed price including the current, time-limited discount promotion, and then immediately the trip to the boss followed. All three "stages" without my input or request for a price adjustment. So it went from almost €60K to just under €20K. Still too expensive for my taste, but the goal wasn’t to close a deal today. What’s annoying, of course, is that you don’t have anything in your hands. Quickly took a photo of the screen and made a memory protocol at home. The appliance prices in the catalog were consistently inflated. The range of common manufacturers was artificially limited (you end up, oh surprise, very quickly at the top model). Ultimately, you don’t know what share the appliances have of the total price, so it’s unclear whether the prices in the catalog actually flowed 1:1 into the final price.