The consultant of the property developer. But the architect also did not point out any problem to us.
I suspect you mean: "consultant" = sales representative; "property developer" = general contractor (he is only called property developer if you buy the house along with the land from him); "architect" = draftsman who incorporates your wishes and depicts them visually. As a layperson, you are obviously pretty stuck when dealing with such a collection of "professionals." So you have to educate yourself about certain basics. From your inquiry / idea of remedy with turning the roof, I gather that you could only partially follow my explanation. Therefore, I say it again in other words: for a pitched roof house with a high knee wall (however, we should discuss whether this is the most suitable way here), you can only start with a pitched roof house as a base design – ideally with the same, less, or no knee wall. Choosing a "city villa" and pulling the roofline lower over its face is
not suitable – regardless of the ridge direction.
You need a different base design (with a pitched roof floor, which some providers call "country house" – don’t worry, the Forsthaus Falkenau is not meant, the style can be "urban-modern"). Usually, you are also best off with "rectangular" rather than square floor plans. You don’t even need to try to improve the shown design; that will only lead to frustration.