The problems make sense. How can one prevent this here? Is there a solution that the landscape gardener has to implement in order not to have to worry?
An embankment about 1 meter high is not uncommon, meaning this problem occurs many times over, right?
The soil that would be given for backfilling is clayey. Would clay be advantageous here or rather disadvantageous?
Either slope very gently or use well-draining soil, e.g. gravel/crushed sand mixtures. These can also be compacted well. Clayey soil poorly absorbs water and tends to become muddy. If you also have that as a subsoil, you need to be extra careful with the drainage of the fill. You can use the free clay to build a small embankment for a hedge. I wouldn't build a terrace on that.
The problem is, any solution will cost you a lot. You will now need someone for advice who 100% represents your interests. The architect/contractor certainly does not, as they should have a) recommended a lift system and b) preserved as much existing soil as possible. I would look for an expert here. Ultimately, there are several options: solve it through the outdoor facilities (fills, retaining walls), convert the basement to ground floor, or take a mix of outdoor facilities and stairs.