pim1985
2023-01-19 10:55:33
- #1
Hello,
unfortunately we have a problem again with our parquet layer (small family business in NRW). The work on the transitions and the baseboards was done horribly.
Briefly on the matter. After a long wait due to residual moisture in the screed, the parquet was laid (oak, 18.5 cm wide, fully glued).
As you can see in the photos, the gaps at the transitions are about 1 cm wide and filled with a cork mass that is the wrong color.
The baseboards (1.8 cm wide, about 5.8 cm high) at the floor-to-ceiling windows do not look good, the smaller baseboards/profiles are strange and the work was very sloppy. Reason for the strange small baseboards/profiles: the window reveals are too narrow (1 cm wide baseboards would fit, this is the case with our neighbors, identical semi-detached house). There are nicer solutions for this, but there was no communication that the baseboards would not fit. The parquet layer is unable to take criticism and old-fashioned, simply doing it the way he learned 30 years ago. He excludes any rework.
Regarding the cork filling, we probably have no legal chance for rework, although the boards are cut crookedly at the transitions. (I have seen from other providers (unfortunately too late) and spoken with experts from a large parquet company (Parkett Dietrich) that transitions without gaps or with very small gaps of about 4 mm are possible. These could be filled with parquet joint compound in a similar color and it would look 1000 times better). Baseboard in front of the stair tread???
The small baseboards in the window area are however impossible. I am a member of the Bauherren-Schutzbund (legal expenses insurance also available) and I am considering taking legal action with a specialist lawyer and construction consultant, although I would very much prefer not to do this. But the order cost a lot of money and now I will probably have to hire a second company to fix it.
I am grateful for tips on how to save one thing or another.

unfortunately we have a problem again with our parquet layer (small family business in NRW). The work on the transitions and the baseboards was done horribly.
Briefly on the matter. After a long wait due to residual moisture in the screed, the parquet was laid (oak, 18.5 cm wide, fully glued).
As you can see in the photos, the gaps at the transitions are about 1 cm wide and filled with a cork mass that is the wrong color.
The baseboards (1.8 cm wide, about 5.8 cm high) at the floor-to-ceiling windows do not look good, the smaller baseboards/profiles are strange and the work was very sloppy. Reason for the strange small baseboards/profiles: the window reveals are too narrow (1 cm wide baseboards would fit, this is the case with our neighbors, identical semi-detached house). There are nicer solutions for this, but there was no communication that the baseboards would not fit. The parquet layer is unable to take criticism and old-fashioned, simply doing it the way he learned 30 years ago. He excludes any rework.
Regarding the cork filling, we probably have no legal chance for rework, although the boards are cut crookedly at the transitions. (I have seen from other providers (unfortunately too late) and spoken with experts from a large parquet company (Parkett Dietrich) that transitions without gaps or with very small gaps of about 4 mm are possible. These could be filled with parquet joint compound in a similar color and it would look 1000 times better). Baseboard in front of the stair tread???
The small baseboards in the window area are however impossible. I am a member of the Bauherren-Schutzbund (legal expenses insurance also available) and I am considering taking legal action with a specialist lawyer and construction consultant, although I would very much prefer not to do this. But the order cost a lot of money and now I will probably have to hire a second company to fix it.
I am grateful for tips on how to save one thing or another.