Kitchen surcharge after order placement

The point is: For me, that was neither a "stylish" action nor a satisfactory solution - end/done.

I think in the end most forum members will agree with you regarding the style. But maybe it wasn’t cheeky from the kitchen studio, just dumb/careless etc. There can be a thousand reasons for that, and the workload at your kitchen studio might also be a cause.

If your planner had informed you in advance that something was coming, everything would be fine regarding the style again.

In the end, the 4.5% first popped up there unnegotiated. They don’t have to stay there.

I don’t quite understand?? If I commission the kitchen now, then I am bound to the price of the offer and of course I don’t accept any TZ. We are expected to move in April/May – so it is quite possible that the acceptance of the kitchen will not take place by 01.03.2022.

I really don’t understand where the problem is. Your kitchen builder communicates to you how TZ can possibly be avoided. Unfortunately, that is the moment when you probably cannot guarantee this on your side. So measuring and thus ordering before 01.03.22. You expect someone now to commit to a price that they themselves can secure earliest on 01.03 because they grant you enough time until then to take a final measurement. And YES, kitchen planning and its execution unfortunately do depend on the last 5 cm. After a longer planning period, you have now come to a result, now you can more or less say when at the earliest necessary services can be used and you get an offer with a current “only” 4.5% surcharge. That is low, especially due to the delivery difficulties in the kitchen appliance sector, this is, unfortunately, by now even generous and most importantly fixed precisely in terms of percentage. There are completely different offers like “from xx.xx.xxxx the suppliers’ price increases will be fully passed on.” So if the supplier raises prices within a period of +xx months (and with the current construction processes this can quickly be 12 months or more), you are bound to a contract WITHOUT a concrete price clause.

So, and now I have read in my home forum and am wondering about all the posts from after 12:18 ... because by then there were already replies from kitchen experts. And in that forum from renowned kitchen experts .. not much more needs to be said.

If your planner had informed you in advance that something was coming,

The information came with the FINAL offer, which is supposed to lead to the contract. That is why you SHOULD read documents that lead to signed contracts WELL. I don't know what's unfair about that.

The information came with the FINAL offer, which is supposed to lead to the contract. That’s why you SHOULD carefully read documents that lead to signed contracts. I don’t see what is unfair about that.

As I said, for me the customer focus doesn’t fit here. Simply poorly done - that’s all I can say :D

I criticize that and it is certainly justified. Without previous price negotiation, he could have come up with another solution than "if we can take measurements early enough, then we can manage it."

But yes, unfortunately that’s the industry itself :(

I keep wondering what the alternative would have been: to point out with every revision along with a new offer that there could be a price increase, but that one does not yet know how much exactly and when exactly? And that, while with every customer-requested (!) revision, the parameters can change again? I see it differently for this reason: In the final offer, the timing of which was due to the customer's wishes, there is a percentage clause with an effective date. Based on a planning service that is, by own admission, very good at a fair price. All given the rather crazy general price spiral conditions. In my opinion, understandable and also correct communication – because, as written above, the alternative is nonsensical.