Kitchen surcharge after order placement

2021-10-13 15:16:58

For me, it has nothing to do with the way the surcharge was secretly added, at least without active consultation with the kitchen studio, in the very last of all offers. The OP describes it correctly, this is not a way to proceed if a partnership-like relationship has been maintained up to that point.
I stick to my suggestion , would that be something? When do you have a meeting with the studio?

Who says that this is not a relatively new decision by the dealer? To react to the situation?

2021-10-13 15:18:09

Since no price has been negotiated yet: what do the 4.5% refer to??? :oops: Actually quite transparent, the kitchen studio… it would probably have been better for the OP if that had not been communicated at all!

2021-10-13 15:39:30

Since no price has been negotiated yet: what do the 4.5% refer to??? :oops:
Actually quite transparent, the kitchen studio… it would probably have been better for the OP if that had not been communicated at all!

Now it's getting absurd... being fooled would be better than no communication?

And the price was not negotiated by the OP, yes, but there is one (a first one). And the 4.5% refer to exactly that.

2021-10-13 15:41:40

who says that this isn't a relatively new decision by the dealer? To respond to the situation?

It doesn't matter whether it's new or old, the point was that the studio didn't communicate this but rather included a clause in the fine print.

Now please read carefully what the OP describes, some of you don't even address his problem with the communication but only justify the reason for the 4.5%, that wasn't even what he was concerned about!!

2021-10-13 15:47:45

It doesn't matter whether new or old, the point was that the studio didn't communicate this but rather included a clause in the fine print.

Now please read carefully what the OP describes, you are partly not even addressing his problem of communication but only justifying the reason for the 4.5%, that wasn't even his point!!

Well, I don't believe it's hidden in the fine print like that. You don't hide that in the terms and conditions!!
It would have been placed somewhere on the last page and is a note from the studio.

But the OP doesn't address the proposed solutions at all, e.g. whether it is feasible to carry out the survey before the deadline!?!?! Then one could have closed after page 2 already.

2021-10-13 16:02:42

We felt like we changed our kitchen 100 times,

No wonder there’s a surcharge now. They still have to make a few bucks. Ok, it was corrected to 7 iterations. Still hundreds of euros that were “allocated”…

Kitchen surcharge after order placement

Myrna_Loy

ypg

Nemesis

Nemesis

RE-1407

driver55