Kitchen surcharge after order placement

No wonder there's now a surcharge. After all, they still have to earn a few bucks.

Ok, it was corrected to 7 runs. Still hundreds of euros that were "planned"...

Wow... either people here are partly living far from reality or just have 0.0 experience in this field?

I have already undertaken such an effort in many different areas as a customer as well as a supplier and would never even think of "collecting the money" after 2-3 planning cycles. Wow... that's just part of it? That's called the daily bread of work?

One month can be related to a fixed price increase from the supplier, which the kitchen builder would have to absorb. This would create a different basis for negotiation than a general clause that applies after x months in the standard offer. For a successful negotiation, it is helpful to also consider the situation of the other party. If you take some emotion out of it and start taking an interest in your business partner, a good outcome will surely result.

It’s not that I don’t understand or don’t want to understand the economic background, no question. Primarily, it’s about the manner...

In quite a few other cases, I was informed in good time (without asking) if something was coming my way.

In the kitchen sector, the planning was great, wonderful, everything was perfect, we are still very satisfied. Precisely for this reason, this "simply thrown in" 4.5% TZ (wherever it comes from?) didn’t suit us. The proposed solutions were unsatisfactory, and it certainly isn’t customary everywhere. So I’m certainly allowed to get annoyed about it and react a bit emotionally, since my counterpart definitely didn’t care about this either in this area.

But yes, ultimately a mutual solution has to be found, and I will manage that… Somehow it works out in the end.

When I created the thread, it was simply about TZ in the kitchen industry (time of offer / contract conclusion / delivery), because unfortunately I haven’t had that experience there yet. In other industries, also in the house construction industry, it is quite common that after ordering from the supplier no further TZ arises afterwards.

Unfortunately, some have digressed here and moved on to topics that simply have nothing to do with the matter, which I (unfortunately typical in forums) find really unfortunate.

But whatever, I’m already picking out the good ideas / info for myself :)

Once again: we are moving in 2 weeks, so yes, I have built and also got everything according to plan, but it depends on the type of person, the expertise/knowledge level/contacts with the municipal utilities etc. how things progress. What you have is a luxury problem (if it stays that way), which will occur in 4-5 months. The suppliers and manufacturers are all going crazy, losing jobs, going into short-time work, etc., so the salesperson might have simply slipped up or whatever, but you don't have to be more papal than the pope!

I could write you a novel about what else can go wrong, especially when I see your building readiness like that...
The kitchen will be your smallest problem.
It starts with the roof tiles at the top and ends with the house connections at the bottom.

Again: we are moving in two weeks, so yes, I built and also got everything according to plan, but it depends on the type of person, the expertise/knowledge level/contacts with the municipal utilities, etc. how things progress. What you have is a luxury problem (if it stays that way), which will arrive in 4-5 months. The suppliers and manufacturers are all going crazy, losing jobs, going into short-time work, etc., so the salesperson might simply have slipped up or whatever, but you don't have to be holier than the pope!

I could write you a novel about what else can go wrong, especially when I see your building readiness like that... The kitchen will be your smallest problem. It starts up top with the roof tiles and ends down below at the house connections.

Right, but I believe that one has nothing to do with the other.

No matter what goes wrong - no matter to what extent - it is always shitty - then it is about finding a solution.

The point is: For me, that was no "stylish" action and also not a satisfactory solution - period.

It is quite common in other industries, including the house construction industry, that no TZ follows after ordering from the supplier.

Unfortunately, absolute nonsense! They might not call it TZ there, but the child is given a name when it comes to money, rest assured. Regardless of whether it's the automotive industry, concrete industry, aviation & shipping, etc., it's all daily business. Contracts are even terminated and redrawn!

Right, but I am of the opinion that one has nothing to do with the other.

No matter what goes wrong - regardless of the extent - it is always shitty - then a solution has to be found.

The point is: For me, that was neither a "stylish" action nor a satisfactory solution - period/done.

Agreed with the statement.
Solution: Discount possible? / Measurement before cutoff date? / Suspension of a month possible? / Upgrade of a device possible?

Unfortunately, absolute nonsense! They might not call it TZ there, but the child is definitely given a name when it comes to money, rest assured. Whether in the automotive industry, concrete industry, aviation & shipping, etc., it's all daily business. Contracts are even terminated and redrafted there, !" Agreed with the statement. Solution: Early payment discount possible? / Measurement before the deadline? / Postponing a month possible? / Upgrading a device possible?

- He already offered us an early payment discount from the start - so it is already included.

- Postponing a month I find good, I will be addressed as soon as I have the construction schedule, then I will roughly know if I can make use of it or not.

- Upgrading a device - yes, that would be a solution if nothing else really works - more like "cash" :D I would then certainly try to negotiate the amount further.

As I said, a solution will be found in the next 1-2 weeks :)