Peanuts74
2017-08-04 10:25:26
- #1
What am I aiming for as the owner of a property when I hire a real estate agent?
Most agents I have met so far are blabbermouths, clueless and/or demand a ton of money from the buyer just for posting a few bad photos along with listings full of spelling mistakes on Immoscout/Welt/etc and a few viewings. That actually scares away many potential buyers – personally, as a buyer, I would not agree to pay several tens of thousands of euros for the maybe 2 hours total contact with the agent, which then disappears from my own capital. He doesn’t even want to be liable for the statements in his own exposé.
The only valid reasons, from my point of view, could be:
- I live very far away and cannot conduct viewings
- I don’t want to take care of anything at all
The first reason is completely understandable. Although, actually the seller should bear the "fault" and pay for it. The second reason is simply pure laziness that the agent lets themselves be royally paid for. Is it really so much effort? Usually, you can reuse the documents you already received when buying/building. Plus an energy certificate. And purchase contracts are made by any notary. What else could be behind it?
What other reasons are there? In my eyes, this is an almost superfluous professional field with disproportionately high pay... you can already tell from all the secrecy like “sign here and here and there, otherwise I won’t tell you the address, I could lose my commission (sic!)”
Written deliberately provocatively, I would still appreciate factual answers ;o)
Well, most people only see ONE person in a real estate agent who takes a few bad photos of the properties and adds a standard text without even being liable for this information. For a 1-2 hour viewing, the agent then shamelessly charges several thousand euros. That’s the generally common image of a real estate agent, reinforced by the classic agent joke: “We’ll call you back...”
In fact, things look completely different with a good real estate agent. There, 10 or more people work, you need an office, and advertising costs for listings alone run into the five-figure range every month.
Additionally, for example, I use camera equipment that costs well into the four-figure range, and the photos are partly extensively edited with Photoshop and Lightroom. It can easily take 10 hours just to finish a listing.
The fact that the agent cannot be liable for all information is simply because the agent can only inspect the house and therefore cannot notice intentionally hidden and concealed defects and has to rely on the seller’s statements.
The problem is that many people who simply did not have a job once thought, "I’ll just become an agent and make a ton of money." These are exactly the many bad apples who do a lousy job and then offer “special conditions” where, for example, you only pay half the commission. Of course, the service is poor, and this reflects badly on all agents.
Regarding the properties, sure, I have had some that practically sold themselves and where you earned good money with relatively little effort.
However, there are also properties that have been on the market for years. Some do not even cost 100k€, and you go to viewings dozens of times with supposed bargain hunters or you only have a general contract, work on it for 1 year, and in the end the house is privately sold.
That is exactly why such a “fuss” is made about the address. There are numerous “interested parties” who want to ask for the address, then do not show up for the appointment and later ring the doorbell privately when the seller still lives in the house.
These people are then even happy about how clever they were and how they got one over on the evil agent.
The joy quickly faded, however, when an invoice for double commission (buyer and seller) landed in the buyer’s mailbox.
Since it was clearly documented, and he at least gave his phone number, that he had the address from us and thus the purchase only came about through us, he had to pay after all. After some negotiations and goodwill on our part, however, only the buyer’s share.
For example, I have also had an investment property where the owner was no longer able to take care of anything at all. We spent days with his tax advisor going through files until we finally got an overview.
So there are definitely good reasons for a (good) agent.
However, if you want to sell your nearly new property in a popular location at a reasonable price, this is not necessarily necessary, I completely agree with you there.
Nevertheless, an agent can also make sense here. We often experience that a person, due to a job change, turns to an agent to look for a few suitable properties in the region for them.
These people often do not have time to search on their own and, depending on how urgent it is, also pay a higher purchase price, which then benefits the seller again.
As a conclusion, I would say, with a general contract you can’t go wrong, you can only win.
If you yourself do not have the possibility to take care of everything, you should enter into an exclusive contract with a good agent.