Or you decide in advance what you want to spend and then buy what you get for it – in the long run that makes you satisfied and you can dedicate your time to your family instead of spending sleepless nights thinking about whether you might have gotten a bit more for your money. The mafia thing is pure populism. In my extended circle, there are many rich people, and surely some of them I wonder if everything is above board. But kitchen and sanitary salespeople are not among them. They just do a mixed calculation and pay expenses, employees, and themselves from that. If it could be done significantly cheaper, other companies would simply undercut them on price.
We decided in advance what we wanted to spend. Every furniture store told us: for 3-4,000€ you can get an excellent bathroom.
According to the current offer, prices indeed look like they are between 200% and 400% of the online price. No question – a physical store with a showroom and consultation has to and should be more expensive than the online retailer. In all other areas, the difference is between 5 and 25%. That is okay, no problem with that. But to demand three times the price for a shower fitting without the customer receiving any added value that justifies the price difference somehow doesn’t add up. Sure, the craftsman is liable. But I am also liable in the IT sector. And I add only a maximum of 5% on my own capital. The computers don’t get better or different just because I held them in my divine hands.
But well, you can discuss that for a long time now. I definitely find it interesting that the term mafia came up – acquaintances who built houses also once brought that up.
When building our house, such a price difference only occurred with the sanitary supplier – floor, windows, etc. were all within the range of "online price + 10-20% markup." And that is okay. But in my opinion, 200% to 400% is not.