MyHammer Experiences - Who Has Found Craftsmen Through MyHammer?

If you rant on the phone at MyHammer the same way you do here, I would have hung up too.

Why? Are you not open to criticism?

Why? Are you not open to criticism?

Judging by how you have expressed yourself so far, I doubt that you have given appropriate criticism. It is more like venting frustration in the wrong place. In addition, your strange sense of justice regarding what would be "criminal" (just as a tip, you are not allowed to make such statements publicly without basis - platform operators are well advised not to publish such things).

Portals like MyHammer, eBay, Ferienwohnung-direkt, Immonet, Hrs, mobile, Amazon, etc. are also just offer sites or intermediaries where others register their account or goods/services for sale/offer. It is worth it as a user (whether with or without IT knowledge) to read the terms and conditions. Of course, no one/everyone [emoji6] does that, yet buys cheaply and naively (whether services or other goods), and then blames the portal.
You don’t even need any IT experience or a high school diploma to know how the portals work.
That it was abolished at some point to give negative reviews is new to me, at least with MyHammer… (because I haven’t been there for ages)… still not really new either, I remember updates on eBay years ago when the rules were revised there because targeted bad and false reviews can ruin a good company. You could compare it somewhat to bullying. Currently repeatedly a topic in many TV reports, most recently a ruling against Jameda to delete subjectively bad reviews without neutrality.
It is not without reason that there is a moderated subforum for company reviews here in the forum, and an affidavit is required for bad reviews.
As a responsible citizen, you should also know how to deal with employees or telephone operators in a company’s call center: politely. They are not the scapegoat for angry users or customers. You also don’t need a school degree for that, only some foresight and polite manners. What goes in comes out. Then the call is simply hung up so the angry person has time to get some fresh air and reflect for half an hour [emoji6]

Edit: just as you can register as a business on MyHammer, you can also register on Ikea. So it could also have happened to you through Ikea’s database, by finding your “bad” craftsman via regional search

Yvonne, regarding your last paragraph: the difference via IKEA directly would have been: 199,- per meter fixed assembly fee. For that, IKEA sets standards: 2 men have to come, everything must be carried out according to their assembly instructions. Stove and appliances have to be tested and connected, complaints go through IKEA. However, that was apparently too expensive. MyHammer was simply not inexpensive this time. That is annoying, but one stays silent about it and looks for the fault within oneself. Karsten

I partly assign muscle work there. Or work with those I am familiar with myself and can accordingly assess whether they have done it professionally or not. BEFORE payment, of course.

I would give a kitchen for 40k to a professional. I trust a skilled DIYer with a kitchen for 2k and support them.

I have consistently had good experiences with MyHammer in this way.

I always laugh at the different offer prices.

Once I had a move and created a detailed list for it and posted it.

Prices ranged from 299 to 2500.
I took the 2nd cheapest for 350 because he was clever on the phone and he did everything perfectly. (Without packing work. So just carrying and transporting).

Easy

Caution is advised when choosing clients. Some clients use MyHammer only as an advertising platform to find companies. The contracts are then no longer awarded through MyHammer, so a review of the received job via MyHammer is not possible. This approach is untrustworthy. The portal offers the possibility of ratings, but they cannot be used. It provides no protection against unscrupulous clients who massively use the portal to carry out their criminal activities legally. A pity for MyHammer.