House manufacturer threatens to stop work

Within the framework of the shell constructions, we found that 2 walls were produced incorrectly. Based on our hints, the foreman on the construction site shortened the walls with the chainsaw.

So we are talking about a log house?

Already during the planning there were discrepancies and we presented our point of view in several emails and escalation meetings. Mostly without any reaction from the manufacturer.

Since meetings should rather serve the Deescalation: does "escalation meetings" here mean the "chain of command," i.e. you should always first contact the foreman (or the salesperson?) and if their concession exceeds their authority, then they gradually involve their next superior, until you finally end up with the top boss?

Former owner (now only managing director together with 3 others)

That sounds like taking on capital connected with bringing in capital guardians.

We are still considering whether the next email should be written by me or by the lawyer.

The written word is very patient… it is not uncommon to read something differently than it was meant.

Given the complexity, I would only advise going to a lawyer.

I summarize: the consideration is not whether the lawyer or you writes it. The consideration can only be whether it is written in the lawyer’s words on your or the lawyer’s letterhead. "Enough emails have been exchanged," I see a more formal written form as appropriate here.

Reminds me a lot of my GU1.

A few more pieces of information about the situation: - already during the planning phase there were disagreements and we had presented our point of view in several emails and escalation meetings.

It doesn't help now, but I would have long since "gone away," or ended the "relationship" here. Presumably, the signature had already been given at that time. :(

Thank you for the details that show the situation is indeed extremely complicated. A lot is really coming together here; often, this forum deals with much smaller disputes. The degree of complexity is so high that I cannot give any concrete advice on it. Involving a lawyer was certainly the right step. I wish you good nerves and a well-functioning house in due course.

however, an email is the worst form of communication.

An email – even though it is usually not helpful in resolving conflicts – has the characteristic of creating a record. This is a very good means to secure and document the results of communication. Therefore, I would not underestimate this medium at all.

Therefore, I would definitely not underestimate the medium.

As long as no answers are expected, then everything that needs to be said has been said ;)

As long as no answers are expected, everything has been said anyway ;)

It is a question of phrasing, because a non-response can be used to one's advantage.
If you record something and explicitly write at the end of the email, "If, from your point of view, I have misunderstood or misrepresented anything, please correct me," then a non-response serves a content-confirming function for the case file. Thus, even without a response, you have made a step forward and, if in doubt, are better prepared for a legal dispute.