Wrong! Integrated dishwashers are screwed to the countertop and, if possible, to the neighboring cabinets.
Unfortunately, your statement is not correct. Integrated under-counter appliances are indeed fixed to the countertops or the neighboring cabinets, that is true. However, this only serves to keep the machine in position, especially in dishwashers due to the constant opening of the door with the corresponding leverage effect. The side walls of these devices are not designed to bear any support load, nor should they be.
The other much more important reason is, as mentioned above, the service technician will not dismantle a kitchen fully or partially to access the appliance. If they did, they might first have to cut through the silicone joint to the wall (with a cutter), lift the countertop, reinstall everything, and apply a new silicone joint/seal. And then they must still ensure watertightness and be liable for it.
Gut is an extreme example, but it clearly shows why this is not the case.
Ikea also has a built-in washing machine; have you ever looked at the assembly instructions to see how the foot at the back of the device is adjusted? Is it screwed up to the countertop and fixed the machine?
In advance, you can save yourself the trouble of checking, I know the sister model from AEG and another manufacturer; on both, there must be a 4-5 mm gap between the foot and the countertop, precisely for the reasons described above.
Please take a close look at the instructions before making such statements to customers; others have to deal with the consequences, and the service technicians leave again if it is not installed and operated according to the instructions.