News: The neighbors, whose heating runs with 5 cycles per day instead of 25 cycles per day like ours, have a heating demand over the year that is 2.7 times higher. We have 12,740 kWh, they have 34,480 kWh. It is no wonder that their heating operates differently than ours. The size is fine for their needs, but not for us. The heat pump has a modulating capacity of 3-12 kW. A subsequent heating demand calculation for our house showed a heating demand of 6.3 kW. That would be an argument to completely remove the unit and install one of the appropriate size. Very annoying, this matter!