Oh Derp,
complaining afterwards doesn't help anymore.
No, there's never a high-voltage cable included with the cooktop, you’re supposed to have it installed by a professional company! You found a great solution with the legs, very good! Between us, the hotline can’t really help you, on the one hand the people aren’t trained installers and on the other hand there are often communication problems. Customer explains something, employee doesn’t understand a word, and vice versa. So whatever it costs, it doesn’t matter. Even when you’re on the construction site, eventually you go home or can call someone for help in an emergency or look it up online. But whatever. The kitchen seems to be installed now. Have you solved the drawer problem?
Just make your own post with your experiences, especially the tip with the legs could help others too. And now, hand on heart, Ikea isn’t really that bad, so much is really well thought out. Try buying furniture for self-assembly at the discount store, oooh!!! And the kitchen probably looks really good, right!?
NfU
Na.