The installer has a screw loose.
First of all, of course deeper than 100m. Less than 100m total depth means heating loads under 5-6kw, which is rather unlikely for such a large house.
The great 100m limit can be handled with an additional application, no problem at all. Of course, there are always exclusion reasons, but is there really any indication for that?
And apart from that, an 18kw heat pump, is he crazy?! Does he want to heat an apartment building?!
Throw the installer out. He only knows gas and has no idea about heat pumps.