Good evening Andreas,
we have been selling this technology for a little more than 10 years, if I am not mistaken. Either the outdoor units were/are installed at the front of the house or on the side, above the garage; depending on the location of the HAR, sometimes also behind it. Since we also visit existing customers irregularly but repeatedly, one of them would probably have told us about neighbor disputes related to LWWP; don’t you think so? So I will only answer on topics where I can rely on my own experience ;-)
I don’t know which system your neighbors have installed, in Germany there are limit values regarding noise that must be observed.
Currently:
In residential areas, according to TA Lärm, the following limit values for noise immission outside buildings must not be exceeded:
Core areas, mixed-use areas, village areas: Day 60 dB(A), Night 45 dB(A)
General residential areas and small settlement areas: Day 55 dB(A), Night 40 dB(A)
Pure residential areas: Day 50 dB(A), Night 35 dB(A)
Spa areas, hospitals, nursing homes: Day 45 dB(A), Night 35 dB(A)
Inside buildings even stricter limits apply for the noise level of the heat pump or the air heat pump: Day 35 dB(A), Night 25 dB(A)
This means, if your neighbor’s system exceeds the allowed decibels, they have to make improvements; this usually requires little effort, provided the devices comply with European standards. Therefore, I can see no reasonable reason why you shouldn’t pursue this insistently if the noise level is unbearable for you. However, you have to prove that it is too loud. But I think you are aware of that.
Unfortunately, I know numerous examples where neighbors already complain even though the outdoor unit is not even connected yet. And that, although the technology constantly improves in terms of noise. That’s why I write that a person “hears” what he sees and that is why I speak out against sweeping criticism; also against half-hearted justifications.
Again – even the "Lada" you mentioned has to comply with limits. Not cheated, but real; in the worst case, judges don’t mess around.
I can’t see where you live via mobile; if it’s on my way, I will gladly take you up on your offer when I am nearby.
Rhenish greetings on the road
Construction expert