Ikea Faktum base cabinet problem with the front

The time has come. Despite the help from many here, I am fed up with Faktum.

I was at Ikea and had the employees there "tear out" the drawer for me once :D as well as have the large "front panel" removed :D

It was quite simple there, they probably always use the same cabinet and the same drawers.

Got to work at home. Didn’t break anything in the process :D

Then twisted the rods. The gap at the top became smaller but then one appeared at the drawer bottom, you can’t have everything :D

All for nothing. It’s just like that, the front is crooked in itself, or put differently "elegantly curved in on itself" :rolleyes:
Do I now have to dismantle the cabinet and take the individual parts to IKEA, is the drawer with front sufficient, or just the front with photos for a new front panel?

If you have experience, please get in touch.

Based on past experiences, I will not call an 01805 number or other hotlines due to the price. You can save the money for call centers and another inquiry to the "friendly service" doesn’t help me either.

Regards

Elch










P.S.
I’m curious if I did it right with the pictures this time :p

Hi :)
If you have removed the front, place it on your table or another flat surface to see if the front is actually warped. If so, it is sufficient to exchange only the front with the receipt. That works completely without any problems.

Best regards
Nordkäppchen

Fortunately, the hotline no longer has an 01805 number: 061 92 / 93 99999. Unfortunately, as is common with call centers, the employees are responsible for everything and therefore cannot always provide good answers. Who can be familiar with the entire range in detail? It was so nice when you could speak to the responsible specialists at companies and really receive good information.

New front installed. What can I say, mounted, twisted a bit here and there, door fits like a glove. Handle attached. Door "slammed shut" quietly, sucking and smacking closed :D :D