house connections

With us, all involved companies (3 in total) except Telekom have coordinated among themselves without our intervention. I informed Telekom of the appointment and they arrived exactly on time. No problem at all.

Nobody gets past the Telekom construction client service.

They are the most outrageous anyway. €800 for pulling a cable through a conduit and connecting it. Everything else is supposed to be provided by the client. So digging, empty conduit, and refilling. But not with us. Fortunately, we have a local fiber optic provider without sky-high prices. Otherwise, there’s also something like Congstar Homespot. You don’t even need a cable for that.

It was like this here. Mid-August. Involved companies: the general contractor (GU), the subcontractor of [ZVO] for gas and water from Lübeck, the subcontractor of [Telekom] from Kiel, the subcontractor of [Netz AG] also from Kiel, but not identical with [Telekom]. The GU calls. Tomorrow [ZVO] is coming and will lay gas and water, they are the deepest, I talked to electricity, they want to come a day later, do you speak with the building owner service?....What happened! [ZVO] did not come. The electricity digger started anyway and laid his power cable. I notice it: Men, the other will dig it up and break it again. Please, please leave the trench open so he can see your line. No, we may not, but we attach yellow plastic flags so he can find it. Three days later the Lübeck guy, the one from [ZVO]. Complaint about the Kielers from [Netz AG]. Idiots, they should have waited...Yes, but you wanted to go first...But it did not work, in [A.] a gas pipe was broken, that had priority. So they dug everything up carefully. They did not hit the power cable and laid gas and water underneath. I bribed them with 50 euros so that they put the empty Telecom conduit—from the GU, see how you get it in!—over the power cable. They did it. I begged them, please leave the head hole, then the [Telekom] guy will find it immediately...they softened, but we may not, their responsibility. I call the building owner service. Everything is ready, where are you? Yes, you are actually not up yet. Oh? But the head hole is on the empty conduit, pilot rope inside, those from [ZVO] are gone, in 15 minutes your cable will be in, otherwise I have to dig the hole manually with my wife, please not that. One softens, gives me the number of the site manager of the Kiel subcontractor, the mobile number. A gruff voice answers: Where did you get this number? [Telekom] building owner service, the situation is like this and that. Well, we’ll see what can be done, we are nearby, if the excavator driver can manage it tonight...He made it, got a tip, all my cables were in. More luck than brains. Karsten

Overall, the savings for us from a company not having to dig would have been so small that three different digging operations in the end didn't matter to us. Our nerves were simply more valuable to us.

Especially the company that handled electricity and telecommunications was a disaster when it came to scheduling appointments, and it simply would not have been possible to coordinate them simultaneously with the others. What was important to us was to get everyone in the right order (who is laid how deep) and on time for the corresponding construction steps (especially gas before the start of the screed heating!).