We received mail from our gas provider today. The gas surcharge is now included in the price. Since we have a new contract starting at the beginning of the year that lasts 24 months, we will be able to bear the gas surcharge.
What really upset me, however, was a call today. They suggested to us that our gas provider was calling. My husband dutifully gave the meter reading, lots of blah blah on the phone, until he came to me and turned the volume up to include me, since the contract is under my name. Lots of nonstop blah on the other side. You can already guess what’s coming, right?… :cool:
When asked who was calling, “on behalf of your gas provider,” blah blah… And then: “And if you don’t..., then...”…
Only then did I become suspicious… Man, how well they are trained… I then (prematurely) spontaneously said that they could gladly send it in writing, but nothing would be done now or on the phone. Hung up without waiting for an answer. Better that way!
Googling the phone number shows me the company Tarifexp***, which aggressively inquires about meter readings and contract details, but actually uses these to try to conclude new contracts by playing on consumers’ fears.
Audacious!
Of course, my husband only “went along” because this letter from the provider had just arrived.. in hindsight, you realize that this is where the internal knot is hidden, so that your own logic behaves very cautiously.