Error in house construction - How did you deal with it?

  • Erstellt am 2019-04-14 13:10:01

Farilo

2019-04-28 01:27:09
  • #1


So, when I look at threads in the forum and also listen around a bit, this statement somehow doesn't seem right. It keeps being made, but by now it seems to me that no one really cares anymore.

There are those who buy very expensive and complain, and there are those who buy very cheap and complain. I think the latter are better off, since at least not so much was paid.

Luckily, I am not affected by all the botched work that exists on construction sites in some places. But I have to say that the problems/errors caused by house building companies are clearly dealt with too leniently. Here in the forum I keep reading:

- mistakes happen
- very complicated trades
- to err is human
- can be accepted like that
- be glad it’s not worse
- they’re under pressure, so mistakes happen. So, don’t despair.
- then you shouldn’t build if you’re such a "precise" type.
- your own fault for not hiring an expert
- you have to be able to trust... (I always laugh at that! Because, translated, that means: Be stupid!)
- and so on and so forth...

People go to work every day for 8-10 hours and deliver performance. Under pressure, underground, underwater, under everything... No matter what, they deliver and rightfully earn their money. Mistakes are hardly ever accepted in their own jobs. If there are repeated mistakes, there are warnings.
At the same time, one is supposed to just accept the mistakes of construction companies, which are often far more serious than a "wrong file organization" in one’s own job. You should trust. You should stay calm and communicate. Not from above, because otherwise the boss of the construction company feels criticized and attacked. And what CAN happen THEN, well, you don’t even want to imagine that!!!
Trust, accept, pay and shut up.

Man, man, man... I’m so glad I don’t have to go through that shit.
 

Snowy36

2019-04-28 09:19:45
  • #2


I completely agree with you.

Unfortunately, as a client, you hardly have any leverage...
In your own job, you have the boss breathing down your neck and can get a warning, yes.

What threatens the builder, craftsman? If you don’t pay the bill, you can hassle him and you end up in court where you have to pay everything yourself. First, as an individual customer, it can happen that you’re dealing with 5 problems of varying sizes at the same time. Plus job and family. It just eventually becomes impossible. And then they get away with it because you just say: whatever.
Because of 1500 euros: I don’t have the nerves anymore.

Secondly, what
do you have in your hand? Example: interior plaster wavy. Every layperson sees it looks bad. The company says: yes, that’s normal. Great, and then there’s a great DIN [standard], if someone plastered according to that, it would look 10 times worse.

You’re kind of alone as a client.

If a craftsman was really bad, what do you do then? You can rate every doctor and every restaurant, and if they mess up a couple of times, they have a problem. But craftsmen? You can’t even warn others.

Next time he’ll do it again... already experienced it all...
 

ypg

2019-04-28 09:46:36
  • #3
I know that Viebrockhaus puts pressure on the subcontractors. If they are not ready when Viebrockhaus wants and don’t deliver good work, then the next company is chosen. For the craftsmen, the books are then empty – it is not worth working for a general contractor for them.

If you want control over your craftsmen, then you have to build yourself and not with a general contractor. As a builder, you then have the choice. And then you can also select the craftsman who has 4 or 5 stars on Google.
 

hampshire

2019-04-28 09:49:44
  • #4

People can think so differently – we enjoy building and this is our second time.



Arbitration board, ombudsman, and chamber of crafts are points of contact for botched work and failed communication with the craftsman.
Reviews are effective on Google – and if the craftsman doesn’t even have a listing on Google Maps, then write one for them and add the first review right away.
Also very effective, since Google-relevant, is the portal Kennstdueinen, which was born over 10 years ago from the idea: How do I actually find a good craftsman? Rather unknown, but quite powerful.
 

guckuck2

2019-04-28 09:58:33
  • #5
In discussions about defects, one must also distinguish whether it is really about craftsmanship mistakes or simply that something else or a different quality was expected. Especially quality sometimes falters even in good and established companies due to time pressure. But there are also the clients who have never had anything to do with the industry, who like to operate in their own profession down to the last decimal place (controllers, engineers, doctors) and afterwards complain about a wall that is 0.5 cm off or want to re-measure the socket with a precision instrument, to put it bluntly. Especially engineers of the gap-measure fetish faction rarely get through the construction project without a heart attack, at least that is my impression. Not everything is ready for demolition just because 5 minutes of online research shows a different execution than the supposedly best one. On top of that, there are trends that are difficult to produce craft-wise. Large, baby-bottom-smooth exterior/interior plaster surfaces, large-format tiles, exposed concrete, large glass surfaces.
 

ypg

2019-04-28 10:32:55
  • #6


Yes, clients are very different. You can already see that here in the forum.
But there should still not be a defect.



I think certain special features do not fit a standard type house of a general contractor. The effort does not match the standard tender.
The client wants the solid security of the general contractor but the modern individuality of an architect’s house.
 

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