There is really grout color, look at that. I consider the compensation of 5 TEUR unrealistic. Demand 2,500, accept 1,000, and buy yourself a grout pen...
Really? You bought the house with the plot? Or is it more that you built your plot with a general contractor and you are also the builders and additionally commissioned the hairdresser for an extra (laying floor tiles in the living area)?
He tried to make the grout color appealing to me as the better choice.
You can't argue about taste. My irrelevant opinion: grout in the same color - your expectations would not have been met. When tone-on-tone is attempted and doesn't work, it looks horrible. That is the reason why contrast is strongly recommended for tiles. Tone-on-tone hardly ever exists.
There really is grout color, check it out. I consider the compensation of 5,000 EUR unrealistic. Demand 2,500, accept 1,000 and buy yourself a grout pen...
I agree - only I would try the grout pen in a very inconspicuous spot. Take the money and cool down.
I have now looked at the pictures. Looks great. Matching tones is not done.
But for the mistake, I would still demand the correction in order to at least get a corresponding discount. Only the courts and lawyers profit from a lawsuit.
I have no idea about the grout color. But I would not accept it. It's a lousy job anyway.
Then I'll join in as well. The color of the grout is great. Tone on tone is the worse choice in 98% of all cases - but of course a matter of personal taste.
Take a small apology with you and let every guest who comes to visit reward you for the great choice of tiles and grout color. Most would lie to you if they said how great tone on tone looks ;)