: it was exactly the same with us... the called-up amount, the associated obligation, and what was delivered did not match 100%. We certainly wouldn’t have had a problem if we had been made to feel at the last minute that they really wanted us as customers. But every € was haggled over like at a bazaar. That wasn’t fair either. You can negotiate hard, but remain fair in the matter. For 8 weeks we had the feeling that certain amounts were sneakily slipped to us without transparency. And as it turned out, for example, the cistern was suddenly no longer included, although it was always said to be part of it. Just 5000€ gone like that. And there were a few other issues too. When we then politely asked for clarification so that we could understand it, he got angry. I think to myself: if I already claim as my philosophy "Relaxed building," then I have to give the customer that feeling too. When we said we didn’t feel good about it, I as a seller would have gone and, especially knowing that acquaintances of ours were also about to sign with you, said: look, many of you feel that way... but once you’re in, you forget all the stress. And I promise you, we will do everything to make sure something good comes out of it." With that one sentence, they could have taken away all our doubts and basically helped us cross the finish line. Instead, there was a half outburst of anger and wild accusations. That just confirmed things for us all the more. Now we’re sitting here without a house, but also without debt, and we have stayed true to ourselves. What it was good for, we will see afterward.