titoz
2019-03-21 17:54:45
- #1
Hello everyone,
I built a two-family house with my parents-in-law, whose living area is rented out.
During the construction of the house, we had a new connection installed through Telekom, in my garage.
So we have a handover point in my garage and an extra Telekom socket for my own residential unit.
Each residential unit has a CAT7 connection cable to this handover point.
Now the soon-to-be tenant wants to sign a contract for telephone and internet with O2.
O2 now wants written confirmation that a line from the apartment to the handover point exists.
Is this normal? Do I have to inform the tenant or O2 that they can install a socket in my garage and that I ensure a connection to the rental property?
Or what is your suggestion? I just want to understand how the usual procedures are and not make any mistakes.
Logically, I have to arrange the appointment for setting up the connection with O2, since the tenant has no access to my garage.
I am grateful for any suggestions and tips.
Best regards, Tito
I built a two-family house with my parents-in-law, whose living area is rented out.
During the construction of the house, we had a new connection installed through Telekom, in my garage.
So we have a handover point in my garage and an extra Telekom socket for my own residential unit.
Each residential unit has a CAT7 connection cable to this handover point.
Now the soon-to-be tenant wants to sign a contract for telephone and internet with O2.
O2 now wants written confirmation that a line from the apartment to the handover point exists.
Is this normal? Do I have to inform the tenant or O2 that they can install a socket in my garage and that I ensure a connection to the rental property?
Or what is your suggestion? I just want to understand how the usual procedures are and not make any mistakes.
Logically, I have to arrange the appointment for setting up the connection with O2, since the tenant has no access to my garage.
I am grateful for any suggestions and tips.
Best regards, Tito