Bauexperte
2015-03-16 11:08:25
- #1
Hello,
He is probably referring to a clause in the contract you signed with the purchase. Take a look at your purchase contract. And honestly? I don't find it so bad if you pack your own household; I would even find that quite nice and I have moved several times ;)
What makes me suspicious is that I find no statements in your explanations regarding the durability of the repeated treatment of the parquet. Is it now guaranteed that the screed is indeed ready for covering in the meantime? Can it be ruled out that any remaining residual moisture – after the repeated treatment of the parquet – will not find its way outside again? If you cannot satisfactorily answer these questions for yourself, you should consider having an expert with a focus on wood and parquet work take a look at the parquet. That is always money well spent anyway; by the way, such an expert can also function well as a mediator or buffer, because people are not robots and do make mistakes.
Regardless of whether your builder is right or not – maybe Voki will write something about this – I would not want to live with a compromise of uncertain outcome in your place. While understanding that every client wants to finally feel truly at home in their new four walls at some point, there is a contract that governs these processes; this also includes that the apartment corresponds to the owed service.
I still look at some corners in the house today where something was "botched, forgotten" due to our private work; of course, we always say: we will take care of this quickly later. But the fact is, it remains if not tackled immediately and I keep looking at those corners over and over. Surely it will be the same for you, think about that ;)
Ultimately, there is no “jack of all trades”: either you agree to compensation and keep an eye on the apparently defective parquet constantly, or you let the parquet installer do his job.
Rhenish greetings
According to the client, we are obliged to cooperate. That means emptying furniture, packing, etc.
He is probably referring to a clause in the contract you signed with the purchase. Take a look at your purchase contract. And honestly? I don't find it so bad if you pack your own household; I would even find that quite nice and I have moved several times ;)
What makes me suspicious is that I find no statements in your explanations regarding the durability of the repeated treatment of the parquet. Is it now guaranteed that the screed is indeed ready for covering in the meantime? Can it be ruled out that any remaining residual moisture – after the repeated treatment of the parquet – will not find its way outside again? If you cannot satisfactorily answer these questions for yourself, you should consider having an expert with a focus on wood and parquet work take a look at the parquet. That is always money well spent anyway; by the way, such an expert can also function well as a mediator or buffer, because people are not robots and do make mistakes.
Now the circumstances are all too much for us and we would rather tend toward compensation payment. Meaning a reduction. According to the client, however, this would only be at the net price of the sanding and resealing, approx. €14 per sqm. Price-wise, this would be completely disproportionate to the damage for us. Especially since we would then waive all warranty claims and bear the risk of possibly having to fix it later anyway. We certainly would not cope with the estimated payment settlement then.
Therefore the question, is the client right? Or should the damage compensation be higher?
Regardless of whether your builder is right or not – maybe Voki will write something about this – I would not want to live with a compromise of uncertain outcome in your place. While understanding that every client wants to finally feel truly at home in their new four walls at some point, there is a contract that governs these processes; this also includes that the apartment corresponds to the owed service.
I still look at some corners in the house today where something was "botched, forgotten" due to our private work; of course, we always say: we will take care of this quickly later. But the fact is, it remains if not tackled immediately and I keep looking at those corners over and over. Surely it will be the same for you, think about that ;)
Ultimately, there is no “jack of all trades”: either you agree to compensation and keep an eye on the apparently defective parquet constantly, or you let the parquet installer do his job.
Rhenish greetings