the response was that being outside the biotope and excavations are to be avoided.
"To be avoided" means that it is not forbidden. But you can't reconstruct the exact wording anyway. I would continue trying to work out a solution during the regular service hours. Normally, the people there are helpful.
But as I read it here: As long as any normal (small) house can be built within the building area, all other special requests will be difficult. Nature conservation is given very high priority.
Please under no circumstances something like this:
So this may be bad advice, but maybe you’ll be cheaper if you build the thing as planned and then just pay a fine. (Warning! Risk of outrage waves )
Even the illegal felling of trees can lead to an immediate construction stop for months. The same will happen if you damage the biotope. Above all, there are technical solutions to protect nature for a slim 50,000: sheet piles.
I’ll repeat kaho’s question, even though you already said that you want to build there:
Would you give back the plot if you had to build differently? What do you want to achieve? A price reduction or cost reimbursement? I think you won’t get far without a specialist lawyer.
If you can’t reach an agreement with the city alone, then it will come down to a lawyer. Whether he can achieve anything I dare to doubt; in any case, it will be very, very expensive for everyone. So think carefully about which option you want to pursue.