11ant
2020-07-08 13:30:34
- #1
You won't really have the free choice in terms of warranty law. My assumption is: you ordered from a distributor who only has the desired color in their program, but the manufacturer offers several, and delivered the wrong one. Possibly the two colors have the codes 0815 and 0185 or some stupid little mistake with big consequences. I don't think this error will repeat itself—unless the distributor is foolish and forwards the complaint with too little explanation (then however probably you’ll get the same faultless brown again in exchange for brown). As a precaution, take what remains of your school English and check with the manufacturer whether it could have been due to something as silly as my assumption. But don’t dawdle over it with the proper complaint.Yes, we are also leaning towards a complaint. However, we are unsure whether we should reorder the fence