Sanitary company did not complete the job - what to do, experiences?

  • Erstellt am 2023-10-30 08:04:40
W

Winniefred

2023-11-01 12:37:41
  • #1


Thanks also for this post. If no appointment is named now, I will formally request the craftsman in writing with deadlines etc. and at the same time start looking for another company. Unless he waives the order on his own, which would of course be the easiest.
 
W

Winniefred

2023-11-02 17:18:37
  • #2
So today no one answered the phone anymore and there was no callback as promised, tomorrow a letter will be drafted. And then I will try to win another company for it, which will probably also take months. It is now only a small contract, that doesn't attract any craftsman. It's really enough to make you cry. We are definitely friendly clients, where there is a clean toilet, coffee, drinks and snacks for the craftsmen and who always pay quickly and in full. No idea what else to do to keep craftsmen on board.
 
W

Winniefred

2023-11-03 09:50:35
  • #3
After a phone call with the secretary, there was again talk of a staff shortage and that the scaffolder could not be reached yesterday. Just to put this into perspective: The order was requested verbally at the end of 2022 and awarded in writing in January 2023. The plumber took care of the scaffolder in a very lax manner at most, but had more than enough time.
We have set a deadline for the company until 17.11. for completion. I would eat my hat if they manage that now, but that is probably the usual deadline given in such situations.
 
H

hanghaus2023

2023-11-03 09:56:38
  • #4
Is it really only the buffer tank that is missing? Are the pipes already installed?
 
W

Winniefred

2023-11-03 10:15:07
  • #5


No, the pipes are not laid, but all materials are in the basement. The scaffolding and the assembly of the entire system as well as the buffer storage tank are missing. The assembly is to take place on the facade at the height of the 1st floor, so scaffolding is essential (sloping site, thus corresponding height). Approximately 9500 EUR are calculated for the remaining work.
 
W

Winniefred

2023-11-09 17:00:34
  • #6
It's hard to believe; in any case, we were very surprised: The deadline actually had an effect. The scaffolding is coming tomorrow morning and next week (the exact day is still to be announced) the rest will come. Keep your fingers crossed for us that it really works out. It would almost be too good to be true.
 

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