Stubai83
2019-07-16 11:26:28
- #1
Good morning everyone,
I would like to introduce myself briefly. We are 33 and 34 years old and have a 2-month-old son. We built with Heinz von Heiden in 2016 in the Rems-Murr district, BW and moved in August 2016. Everything went well during the construction phase, but unfortunately, since yesterday we have a major problem with the heating. Of course, the builder and the heating engineer have already been informed. The latter wants to get in touch with me tonight.
Installed is a Wolf CSZ-2-14/300 gas heating system. The heating system itself was put into operation on April 15, 2016. To my shame, I have to admit that I have not had any maintenance done so far. Only the chimney sweep has been there twice and said everything was fine.
For 2 days now we have had an extremely pungent smell in the utility room (not the basement). My gas detector did not go off, yet the smell kept us restless last night and we called the gas emergency service of the supplier. They came immediately and could not detect any gas leak in the gas system, which was very reassuring.
Next, he noticed the heating circuit distributor of the underfloor heating (ground floor), which is also in the room, and lo and behold, he detected CO (20) from the lower right corner. He cannot tell me where this is coming from either. It is not much, but enough for the whole room to stink strongly. Now of course the master question: where does it come from? I switched on the heating itself via the thermostats. All actuators opened and after I turned them off again via the thermostat, they also closed again. The smell is still there. The heating system itself shows no errors. I have already considered turning it off to see if the smell gets better or disappears completely.
The polite emergency service employee also noticed that the siphons (3 pcs. in the utility room) were all quite empty. He explained it as follows: Because it rained heavily for the last 3 days and the sewer built up a negative pressure, the siphons were practically emptied by suction. That’s probably why there was some odor, but that is not the source. We refilled the siphons and the situation has probably improved a bit. If the door of the utility room and the window are closed, you get a headache after about 15 minutes.
Since I fear a health hazard and we have a baby in the house, I have now called all heating engineers in the area specialized in Wolf, but none have time or interest to take a look. Do you have any other tips for me on what I can do?
Regards
I would like to introduce myself briefly. We are 33 and 34 years old and have a 2-month-old son. We built with Heinz von Heiden in 2016 in the Rems-Murr district, BW and moved in August 2016. Everything went well during the construction phase, but unfortunately, since yesterday we have a major problem with the heating. Of course, the builder and the heating engineer have already been informed. The latter wants to get in touch with me tonight.
Installed is a Wolf CSZ-2-14/300 gas heating system. The heating system itself was put into operation on April 15, 2016. To my shame, I have to admit that I have not had any maintenance done so far. Only the chimney sweep has been there twice and said everything was fine.
For 2 days now we have had an extremely pungent smell in the utility room (not the basement). My gas detector did not go off, yet the smell kept us restless last night and we called the gas emergency service of the supplier. They came immediately and could not detect any gas leak in the gas system, which was very reassuring.
Next, he noticed the heating circuit distributor of the underfloor heating (ground floor), which is also in the room, and lo and behold, he detected CO (20) from the lower right corner. He cannot tell me where this is coming from either. It is not much, but enough for the whole room to stink strongly. Now of course the master question: where does it come from? I switched on the heating itself via the thermostats. All actuators opened and after I turned them off again via the thermostat, they also closed again. The smell is still there. The heating system itself shows no errors. I have already considered turning it off to see if the smell gets better or disappears completely.
The polite emergency service employee also noticed that the siphons (3 pcs. in the utility room) were all quite empty. He explained it as follows: Because it rained heavily for the last 3 days and the sewer built up a negative pressure, the siphons were practically emptied by suction. That’s probably why there was some odor, but that is not the source. We refilled the siphons and the situation has probably improved a bit. If the door of the utility room and the window are closed, you get a headache after about 15 minutes.
Since I fear a health hazard and we have a baby in the house, I have now called all heating engineers in the area specialized in Wolf, but none have time or interest to take a look. Do you have any other tips for me on what I can do?
Regards