merlin83
2016-06-03 23:34:59
- #1
Brief feedback on the procedure. After the window manufacturer's representative insisted during the acceptance that it was an acceptable defect, the pleasing news has meanwhile come from Waghäusel that the pane will be replaced at the end of June. However, it remains unfortunate that during the acceptance they initially only wanted to rotate the pane for me.
I hope that the other defects (gap dimensions at the mounting strips, scuffs on the plastic, and various adjustment works) will also be completed shortly.
What I find interesting about this window manufacturer is that the company itself makes a very structured and friendly as well as professionally competent impression. Unfortunately, the subcontractor craftsmen sent for installation have not quite adopted the German thoroughness yet. The follow-up work is bothersome and probably more expensive in the end than if a high-quality window fitter had been commissioned from the outset.
I hope that the other defects (gap dimensions at the mounting strips, scuffs on the plastic, and various adjustment works) will also be completed shortly.
What I find interesting about this window manufacturer is that the company itself makes a very structured and friendly as well as professionally competent impression. Unfortunately, the subcontractor craftsmen sent for installation have not quite adopted the German thoroughness yet. The follow-up work is bothersome and probably more expensive in the end than if a high-quality window fitter had been commissioned from the outset.