You don't have controlled residential ventilation with heat recovery? In which year did you build? How is the insulation, under the slab, walls, roof, windows?
Sorry, but what is controlled residential ventilation?
Roof approx. 200mm insulation (Rockwool) + 50mm insulation between rafters WLG032
Masonry - double-layer with cavity insulation (inner sand-lime brick, outer clinker)
Basement: watertight concrete with external insulation
Windows triple-glazed / roof windows double-glazed
Construction completed 2014