Ok, if you skim through, you find some information (that could have also been posted here). The heat pump was installed in 2011. As suspected, oil burner out, heat pump in. There was already underfloor heating before. Radiators in the basement and the room above the garage. (In one of the posts you write that the heat pump is 6 years old?!) The heat pump has also already had a defect. What was the cause? Is the heat pump running optimally? Were the mentioned adjustments (hydraulic/thermal) carried out? Were the HKVs replaced when the heat pump was installed? Probably not. That means you cannot control the flow rates at all because they are not visible. No sight glasses!? Show me the HKV(s). Do you see the (brown) water of the underfloor heating anywhere? Was the system flushed back then (2011)?
Regarding your questions specifically about your heat pump, I cannot say anything. Only this much: The minimum volume flow of the heat pump (data sheet) should be ensured at all times.
A house from the 80s (practically in its original state) almost needs a "glowing" floor to get warm. But you probably noticed that yourself last winter.
Insulation measures have also already been discussed (windows/facade/ceiling insulation...). As a complete package, this is a bigger action and must be planned (energy consultant).