Damaged new room doors - defect rectification

yes, don't let the nutcase soften you up and under no circumstances pay anything. You won't see him again once he has the 900 bucks. It's annoying but they're just doors. I would look for someone else, who will replace the doors with something reasonable and itemize the removal separately on the invoice. Then charge the nutcase for it! But at least one letter to the nutcase beforehand.

Legally, however, you lose then. After a notification of defects, the seller must be given the opportunity to remedy the defects. Actually, twice. Only if these repairs are not acceptable can the purchase be reversed. You can then try to claim additional costs incurred, but that's really for those fond of disputes with legal expenses insurance. The repair must restore a condition equivalent to a new state. Or a reduction in value must be agreed upon.

Legally, however, you lose in that case. After a notification of defects, the seller must be given the opportunity to remedy the defects. In fact, twice. Only if these repairs are not acceptable can the purchase be reversed. You can then try to claim any additional costs incurred, but that is really for those who are contentious and have legal expenses insurance. The repair must restore a condition equivalent to the new state. Or one must agree on a reduction in value.

I am interested in the topic, that's why I am still in here. It will never be equivalent to the new state. Certainly not with a touch-up pen. This is not a vacuum cleaner that breaks down, is repaired, and then works like new afterwards. He can offer a reduction in value, but you do not have to accept it. That would be like a contract concluded unilaterally that is imposed on me. Right? EDIT: The topic is easy if the carpenter knowingly installed the defective doors, meaning all the scratches were already present during installation and he could not have overlooked them, then nothing has to be repaired. Then he has to replace them with new ones, no matter how elaborate that is. See Google, info from a lawyer.

Legally, however, you lose in that case. After a notice of defects, the seller must be given the opportunity to remedy the defects. Actually, even twice. Only if these repairs are unacceptable can the purchase be reversed. You can then try to claim any additional costs incurred, but that is something for those who are litigious and have legal expenses insurance.
The repair must restore the condition equivalent to the new condition. Or you have to agree on a reduction in value.

You are right about that, but I do not want to accept defect repair with a paint pen, not with this extent. He insists. That means there will be no defect repair, which then makes it legally interesting.

I would try to negotiate a compromise. The small dents on the door frames can be repaired, the doors will be replaced. A discount for the frames. They cannot be sensibly refurbished either. The hourly wage is higher than the purchase price of the door. We have similar, inexpensive doors in our apartment and after transport they sometimes looked like that too. But that was us ourselves and we didn't care because we intentionally bought the doors so cheaply – with two wild boys, no high-quality door will be installed here anytime soon. That has to wait until they are teenagers and only sit in their rooms.

I would try to negotiate a compromise. The small flaws on the door frames can be repaired, the doors will be replaced. A discount for the frames. They also cannot be reasonably refurbished. The hourly wage is higher than the price of the door at purchase. We have similar cheap doors in our apartment and they also looked like that after transport in some places. But that was our own doing and we didn’t care, because we deliberately bought the doors so cheaply – with two wild boys, a high-quality door won’t be installed here anytime soon. That will have to wait until they’re teenagers and just sit in their rooms.

That was exactly my proposed solution – he categorically refuses to exchange the doors. I can only explain that by the fact that it’s not new goods (at least partly). He also rejects a price reduction.

That looks like transport damage to me - I've produced some myself :rolleyes: I wish you good nerves.