Damaged new room doors - defect rectification

Is there a DIN standard or similar for "touching up" with a paint pen?

Proportionality. If the effort of replacement involves more costs than the value itself. A scratch does not impair the function of the material, but the value is still present. So, if the scratch can be made invisible (paint on paint). In your case, however, the touch-up would be botched in my opinion, as it affects too large an area overall. The latter is just my opinion.

I wouldn’t want such doors even after repairs. You can’t even look at them firmly without them breaking. Tell us exactly what you ordered (what is written on the order confirmation signed by you) and how much they cost? A standard room door costs about €200 including the frame plus installation. What is expensive, what is cheap?

The doors look cheap, I never wanted paint as a door finish, you can count the days until you cause the first scratches yourself. Especially during the move.

The doors look cheap, I never wanted lacquer as a door, you can count the days until you cause the first scratches yourself. Especially during the move.

really good expensive lacquer doors are extremely durable, you can't break them that easily.

The doors were actually not that cheap, I'm quite shocked because of the quality.

What does that mean in numbers? Bought a pig in a poke or inspected on site? Brand/model? Looks like "taken out somewhere" and sold as "new". Unbelievable!

I did not buy a ‍⬛ in a sack. I had a sample shown to me and it was completely okay for a standard tube frame door. I correct my statement "not quite cheap," it is rather a standard price (1500 euros for 4 doors with frames including handle set and installation). There are still various other defects, including damaged door plates (filed down to death and then bent open with a screwdriver when nothing else worked), 3 out of 4 doors still do not close properly... classic screw-up, and that from a carpenter. He is now demanding 900 € from me, he will not go into defect remediation before that (I have already sent him a notice of defects). I rejected the defect remediation with a paint pen; if I do not pay, it will go to his lawyer. I am ready :cool: Thank you all again and have a nice evening