1. Our heat pump (brine/drilling) is relatively quiet. It is located in the basement with the door open and the stairwell open, and can only be heard in operation in the evening when it is really quiet (children in bed, TV off, etc.). When you close the door of the room, you can no longer hear it. 2. For about 240m^2 of space (of which 80 in the basement, included in the insulated building envelope, not all rooms actively heated there, but always > 16°C warm), I have used a total of slightly less than 10,000kWh of electricity for heating and hot water over the last 4.5 years. About 2000 kWh of that was for the screed heating program. Additionally, there was a heating system maintenance a week ago - the first one - everything is fine (thus no special maintenance costs, such as replacement parts or similar).