bon1980
2018-05-08 21:04:32
- #1
We had been recommended by friends to use heckenpflanzen Punkt de and ordered bare-root privet for 10 meters of hedge there. Clear website, good prices, delivery on the desired date. Unfortunately, it was shipped with DHL and they messed up the delivery. The plants only arrived after 1 week, the roots quite dry because it was warm... A replacement delivery was not possible because the plants had already started to sprout and then can no longer be shipped. The employee on the phone was really helpful and due to the delay we got a full refund. We probably won't order there again. We planted the plants anyway, but it looks like 20 out of 32 won't make it... Really a shame, I would have preferred to pay and have leaves on all the plants now.