Reisefee81
2018-03-24 23:41:45
- #1
Hello everyone,
we are looking for help on how the actual process of building/buying a house from prefabricated house manufacturers should be.
Our story: About 12 weeks ago, we decided to provide a home for our family with 2 children. Our initial research on the internet showed that something could actually be done within our budget, and that with a prefabricated house provider. The next step led us to a smaller model house village near us. Here, we encountered a very nice and, from our layman’s point of view, also competent salesperson at prefabricated house provider O (let’s just call him that for now). He asked about our budget (which we had roughly calculated beforehand at our house bank) and played around with his calculations. Eventually, he told us that we could just barely manage it price-wise with our wishes (which we already had from internet research and our own ideas of a house) and our intended own contributions. BUT: there would be a price increase of 3.5% this month (January 18) – of course, he calculated it for us to show how much money we would lose if we didn’t react immediately. He then presented us with a document to sign. It was a document that would secure the price according to the current price list but granted us the right to withdraw if we didn’t get the plot of land we chose (the public tender had not even started yet) or the financing did not come through. But he also had an ace up his sleeve regarding financing and wanted to tie us down to an appointment on site – with a (of course) independent financial broker who would still work for us free of charge. We felt overwhelmed – it was after all the initial consultation. Incredible, we thought – provider O was thus out. Now, what can I say, other providers (as we found out during model house visits) had this same “approach” in store. At provider F in the model house in Fellbach, we found exactly our house (layout exactly as we had imagined). The salesperson – also very commercially minded – made a good impression, but our enthusiasm quickly disappeared after the urge to sign the construction contract because of the current price increase (February 2018). To top it off, he wanted to print out the offer he had just calculated on the PC and backdate it by 14 days – his reasoning: if we fixed it by tomorrow, legally this would only be possible if the customer had at least 14 days to view the offer or start a revocation. Since the date would technically already be beyond the date of the price increase, we couldn’t wait 14 days but at most until tomorrow. HUH??? Are you serious? Thus, candidate 2 also left the list of providers seeming serious.
Our last appointment at the model house near us with provider B was the second visit there. During the first contact, the salesperson really took a lot of time, and we talked for 2 hours about the possibilities of a house according to our ideas – price-wise, he calculated based on our current income situation what we could afford. However, we did not get an actual price. The salesperson wanted to clarify this by the next appointment and also present us with first plans. To build what he called mutual basic trust (after all, we could talk a lot about what we could afford according to the house bank), it was essential that at the next appointment we first speak with the independent mortgage broker to be able to define the actual financing scope. Overall, we had the highest expectations for company B; the first conversation was without pressure, and almost exclusively positive feedback was found in internet research. A recent test comparing fair prefabricated house manufacturers also underlined the first impression – having a fair and honest contractual partner sitting in front of us. The end of today’s visit showed – this provider also wanted to secure current prices for us and thus save us 30,000 euros if we signed a construction contract. Of course, we would sign an addendum in case we didn’t find a plot or financing fell through. However, we have not yet seen an offer or house plan. He now wanted to prepare those only if we would attend the next appointment – which of course was urgent. He did not fulfill the promises of the first visit.
We now really wonder if it is usual to sign a construction contract although I have not even
A) secured a plot of land (which is apparently a significant factor of the actual costs)
B) have no concrete financing plan yet (we definitely do not want to overlook the option of the L-Bank – by the way, all financial advisors advise against it!)
C) or have seen an offer with prices and services from the provider????
For us, it just feels like a rip-off. I myself work in sales and my customers would certainly have something to say if I applied such methods. First sign and then we’ll see what service you actually get from me…
How do I find a reliable provider who enables the “normal” path of building a house? Are we maybe going about it the wrong way? Who has had similar experiences and how did it turn out?
I would of course like to mention that in general, I don’t find it objectionable to point out a potential price increase – I actually see this more as the competence of the salesperson to inform customers about such significant changes. But the way to force us to sign like this is quite off-putting.
How can we get offers to compare providers without ending up at the “contract table” with attempts to pressure us?
We would be very grateful for tips, experiences, or procedures from other home builders.
Best regards
we are looking for help on how the actual process of building/buying a house from prefabricated house manufacturers should be.
Our story: About 12 weeks ago, we decided to provide a home for our family with 2 children. Our initial research on the internet showed that something could actually be done within our budget, and that with a prefabricated house provider. The next step led us to a smaller model house village near us. Here, we encountered a very nice and, from our layman’s point of view, also competent salesperson at prefabricated house provider O (let’s just call him that for now). He asked about our budget (which we had roughly calculated beforehand at our house bank) and played around with his calculations. Eventually, he told us that we could just barely manage it price-wise with our wishes (which we already had from internet research and our own ideas of a house) and our intended own contributions. BUT: there would be a price increase of 3.5% this month (January 18) – of course, he calculated it for us to show how much money we would lose if we didn’t react immediately. He then presented us with a document to sign. It was a document that would secure the price according to the current price list but granted us the right to withdraw if we didn’t get the plot of land we chose (the public tender had not even started yet) or the financing did not come through. But he also had an ace up his sleeve regarding financing and wanted to tie us down to an appointment on site – with a (of course) independent financial broker who would still work for us free of charge. We felt overwhelmed – it was after all the initial consultation. Incredible, we thought – provider O was thus out. Now, what can I say, other providers (as we found out during model house visits) had this same “approach” in store. At provider F in the model house in Fellbach, we found exactly our house (layout exactly as we had imagined). The salesperson – also very commercially minded – made a good impression, but our enthusiasm quickly disappeared after the urge to sign the construction contract because of the current price increase (February 2018). To top it off, he wanted to print out the offer he had just calculated on the PC and backdate it by 14 days – his reasoning: if we fixed it by tomorrow, legally this would only be possible if the customer had at least 14 days to view the offer or start a revocation. Since the date would technically already be beyond the date of the price increase, we couldn’t wait 14 days but at most until tomorrow. HUH??? Are you serious? Thus, candidate 2 also left the list of providers seeming serious.
Our last appointment at the model house near us with provider B was the second visit there. During the first contact, the salesperson really took a lot of time, and we talked for 2 hours about the possibilities of a house according to our ideas – price-wise, he calculated based on our current income situation what we could afford. However, we did not get an actual price. The salesperson wanted to clarify this by the next appointment and also present us with first plans. To build what he called mutual basic trust (after all, we could talk a lot about what we could afford according to the house bank), it was essential that at the next appointment we first speak with the independent mortgage broker to be able to define the actual financing scope. Overall, we had the highest expectations for company B; the first conversation was without pressure, and almost exclusively positive feedback was found in internet research. A recent test comparing fair prefabricated house manufacturers also underlined the first impression – having a fair and honest contractual partner sitting in front of us. The end of today’s visit showed – this provider also wanted to secure current prices for us and thus save us 30,000 euros if we signed a construction contract. Of course, we would sign an addendum in case we didn’t find a plot or financing fell through. However, we have not yet seen an offer or house plan. He now wanted to prepare those only if we would attend the next appointment – which of course was urgent. He did not fulfill the promises of the first visit.
We now really wonder if it is usual to sign a construction contract although I have not even
A) secured a plot of land (which is apparently a significant factor of the actual costs)
B) have no concrete financing plan yet (we definitely do not want to overlook the option of the L-Bank – by the way, all financial advisors advise against it!)
C) or have seen an offer with prices and services from the provider????
For us, it just feels like a rip-off. I myself work in sales and my customers would certainly have something to say if I applied such methods. First sign and then we’ll see what service you actually get from me…
How do I find a reliable provider who enables the “normal” path of building a house? Are we maybe going about it the wrong way? Who has had similar experiences and how did it turn out?
I would of course like to mention that in general, I don’t find it objectionable to point out a potential price increase – I actually see this more as the competence of the salesperson to inform customers about such significant changes. But the way to force us to sign like this is quite off-putting.
How can we get offers to compare providers without ending up at the “contract table” with attempts to pressure us?
We would be very grateful for tips, experiences, or procedures from other home builders.
Best regards