Hi,
inquire about energy consumption from the manufacturer...?
Hi, I wanted to report here again, the topic could actually become relevant for many who have such a heat pump.
First of all, we waited three months for the spare parts...
Right now the specialist from the manufacturer’s company is here.
He is checking everything but already says directly that everything will be replaced. He checked, it’s even covered by warranty, at Novelan we have five years manufacturer’s warranty on everything related to the refrigeration circuit.
Expansion valve, compressor, etc. everything will be replaced free of charge. I really hope it’s actually free of charge... and that no nasty bill will come in a few weeks.
During the three months waiting time, I switched the hot water preparation to a secondary heat source so that the error message no longer appears.
I hope none of you have too many problems with your heat pumps after such a short time.
Best regards