Network cable defects

  • Erstellt am 2016-05-26 20:08:30

f-pNo

2016-05-27 12:26:55
  • #1


or if the empty conduit has too small a cross-section.
We found out that WE needed a second antenna cable in the living room. When asked if we could have this added afterwards (since it is in the empty conduit), we were told that the cable no longer fits through the empty conduit :(. Well – so far it has worked without it.
 

Payday

2016-05-27 13:16:13
  • #2

Exactly! If a company makes a mistake, fixing the mistake must be "proportionate". There are people with genuine errors, for example when the cables for the electric shutters are missing at the house handover. But it is not proportionate to open everything up again, which is why the customer got the costs for the electric shutters reimbursed and that was it (no compensation or anything like that). Anyone who wants to ensure that the item they bought corresponds to what they ordered has to also carry out an inspection. For a "professional" (as he claims himself), it would be easy to recognize the difference between the cables and complain in time! This does not excuse the mistake, but changing it before pouring the screed would have been much better.

Empty conduit and DIN: Just because something is in some DIN standard does not mean anyone has to comply with it. Unless, of course, you agreed contractually that this DIN must be observed. That too could have been complained about and corrected before plastering/pouring the screed. Now it's too late, especially since one cable is normally sufficient for all applications. Theoretically, you can connect an unlimited number of devices with a switch.
 

andimann

2016-05-27 13:36:59
  • #3
Hi,



This is now somewhat off topic, but:

The DIN standards indeed have no binding legal character. However, they are considered the general state of the art and specify how a product should look according to expert opinion.

In other words, if a craftsman/manufacturer/whatever complies with the DIN, he is safe regarding liability and defects. If he does not comply, he must prove that his method was technically sound and not responsible for any defects.

In other words, he may deviate, but then he must take responsibility for it.

In the case of LAN cables under plaster, it will be difficult to prove that the installation is error-free. On the one hand, because replacing the cables is no longer possible (which, however, is absolutely common with LAN cables due to technological progress), and much more because LAN cables must not be pinched. And if the cables were nicely fastened with these "wires under plaster nails," they are pinched!

Long story short, with LAN cables under plaster you certainly do not have a correct, fault-free installation!

But now the OP must first say exactly what was agreed and above all: Are the cables now in conduits or under plaster?

Best regards,

Andreas
 

Payday

2016-05-27 15:55:26
  • #4
First of all, it must be proven at all that the network cable was installed incorrectly. Claiming something and expecting the other person to prove the opposite is nonsense.

Be that as it may, plaster is applied on it and without completely continuous empty conduits laid = compensation payment in the tired low hundreds or something else for "low"
 

wrack

2016-05-27 16:51:37
  • #5




Wrong, double was documented twice in writing in the offer, in the drawings only single. I could not find out whether empty conduits were laid – I only have photos from before the sockets were installed and the current status.

Again regarding the expert issue: when you see a huge bundle of cables at the power distributor, I don’t check every single cable or count them. I checked whether there were no "Russian cables," but that proper network cables were used. I did not pay attention to the number, as I did not want/could not open the bundle (there were straps around it).

So again: documented in writing – double network sockets – only one socket was drawn in the plan – I assumed that was a double socket. By the way, I also pointed this out again during the electrical sampling – typical direct quote from the electrician: yeah yeah yeah... you know the drill ;)

According to the site manager, the cable cannot be pulled through, I assume the conduits are full (electricity/antenna/power).

Therefore the explicit question: How much is the damage? I am of the opinion that it should hurt the construction company just as much as it hurt me – full refund.
 

andimann

2016-05-27 17:34:19
  • #6
Hi,

if the double sockets are fixed in writing in the offer, there have to be double sockets. End of story, end of discussion.
LAN cables must not be laid together with power cables in the same empty conduit due to possible interference. If they did that, I would ask the site manager what kind of amateur circus troupe he has on the construction site.

Even though such sloppiness should definitely be punished and I would also approve of it: you will not be able to enforce a full refund. There are network cables (btw: have you tested if they actually work??), so the damage is not 100%. I think a reduction to 1/3 of the price would be appropriate, so paying 330 euros instead of 1000. After all, they only provided half the service (if the empty conduits are actually full now, that means they should have laid twice as many. And you paid for that!) and now you still have to buy extra switches, etc.

Best regards,

Andreas
 

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