And so it is as always: answers are given based on the described circumstances. If these are so incomplete that an answer is not possible, then there is no answer. If they are so "enlightening" that a recommendation for a course of action is possible, it can be assumed that no further elements exist that contradict such a recommendation.
Regarding the unloading of the excavation, there are clear agreements (according to the information / 20cm are already quite specific). These agreements were not kept, which should also be clear to the "disturbing" owner. Whether it was an excavator operator or a vascular surgeon is really irrelevant. I would have assumed that—in the case of a somewhat larger space requirement—the disturbing neighbor would ask their new neighbors for acceptance or at least get back to them afterwards. Neighborhood goes both ways, and the "newcomer" is not necessarily obliged to simply submit and swallow faits accomplis.
In the end, we agree. Neighborhood life is basically based on tolerance and consideration. Talking is always great, unless you are dealing with a real idiot (*sorry*). I also believe that a nice and neighborly approach can have a preventive effect here. ;-)