Air heat pump and electricity consumption

I heard from an acquaintance that his air source heat pump consumes about 5000 kWh annually. I still lack some basics, but I was a bit shocked!

Also, it is said that the pump has a separate electricity meter and receives discounted/subsidized electricity.

Is the consumption really that high?

Here I would like to continue with my question.

I heard from an acquaintance that his air heat pump consumes about 5000 kWh annually. I am still missing a bit of the basics, but I was a little shocked. In addition, it is said that the pump has a separate electricity meter and receives discounted/subsidized electricity.

I suspect that the 5000 kWh actually occur for regular operation without switching on the electric heating element.

Can someone provide me with some experience or link to some basic literature on this?
Is the consumption really that high? Is the electricity really subsidized? If so, to what extent, etc.?

Thank you!

Could be, depends on the house

Maybe, but not necessarily. A second meter is available for special heat pump electricity. We waived that and use cheap electricity for heating + general electricity.

Comparison value new KfW-50 house of our neighbors. Air heat pump, 166 sqm living space, consumption 2014: 1,088 kWh (plus hot water 505 kWh)