dertill
2018-06-04 12:46:15
- #1
Almost all of our new plastic windows have been installed without complaints, straight and adjusted. Only one patio double door (without a post, i.e., Stulp) has a problem:
During the installation of the dry screed, the planner (myself) measured and calculated a bit too tightly, so the distance from the bottom edge of the sash to the parquet is only 1 cm. In itself not critical, the floor is perfectly level without irregularities and the clearance at the sash hinge is also adequate.
But the window sashes are not exactly rectangular, but a parallelogram slanting toward the end, so that their tip scrapes on the parquet. This applies equally to both sashes. So the window is not hanging crooked in the frame, but the horizontal profiles are not perfectly perpendicular to the vertical ones. This can be seen with a spirit level, by the line at the floor, and when you look closely at the edge of the glass in the frame. Approximately 1 cm offset over 70 cm sash width.
The window fitter was initially punctual and neat, but at the moment he is very scarce (although a final payment is still outstanding; the seals that were mistakenly delivered in black are also to be replaced with gray ones, all material is already here).
In the entire house, these are the only sashes with this issue, I have checked them all again.
Can something like this be fixed? Removing the trims and glass and then loosening and tightening some screw connections or similar? Or do both sashes need to be replaced?
The door closes properly, but it cannot be adjusted upward any further because, due to the skewed sashes, the play in the frame is fully used up.
Don’t get me wrong, I don’t want to do the work myself, but just want to know how big the effort for repair is and whether the manufacturer needs to handle it or if the window fitter on site can.
During the installation of the dry screed, the planner (myself) measured and calculated a bit too tightly, so the distance from the bottom edge of the sash to the parquet is only 1 cm. In itself not critical, the floor is perfectly level without irregularities and the clearance at the sash hinge is also adequate.
But the window sashes are not exactly rectangular, but a parallelogram slanting toward the end, so that their tip scrapes on the parquet. This applies equally to both sashes. So the window is not hanging crooked in the frame, but the horizontal profiles are not perfectly perpendicular to the vertical ones. This can be seen with a spirit level, by the line at the floor, and when you look closely at the edge of the glass in the frame. Approximately 1 cm offset over 70 cm sash width.
The window fitter was initially punctual and neat, but at the moment he is very scarce (although a final payment is still outstanding; the seals that were mistakenly delivered in black are also to be replaced with gray ones, all material is already here).
In the entire house, these are the only sashes with this issue, I have checked them all again.
Can something like this be fixed? Removing the trims and glass and then loosening and tightening some screw connections or similar? Or do both sashes need to be replaced?
The door closes properly, but it cannot be adjusted upward any further because, due to the skewed sashes, the play in the frame is fully used up.
Don’t get me wrong, I don’t want to do the work myself, but just want to know how big the effort for repair is and whether the manufacturer needs to handle it or if the window fitter on site can.