MayrCh
2020-10-17 14:56:15
- #1
Why are the many mentioned customer complaints not relevant?
Why should they not be?
What can the construction company do about the planner not doing her job properly?
Again. Your contracting party is obviously the construction company, not directly the planner. Of course, the construction company is responsible to you for the contractual service, whether it is provided in-house or outsourced.
With the mindset "The construction company can’t do anything about it," you open the door wide to passing the responsibility back and forth with your contracting party.
"Excuse me, Mr. dynaudio79, that was messed up by the civil engineer/mason/electrician/plumber/carpenter. That’s not our fault. Your problem."
What can the construction company do about the actual planner who was with the company for 20 years having a fatal accident?
Of course nothing. Neither can you.